Tuesday, April 27, 2004

We continued to experience problems with the website today, although I just performed a search and retrieved a document image. Everything seemed to be working OK. When you experience a problem, let me know by email. I submitted three different work orders to our computer company to resolve problems identified by customer emails. When not reporting problems with the website, we did more experimentation with the new electronic recording system. The mechanics of it are terrific. The obstacle we face is that it is part of a nationwide system, so much of the data that is supposed to be filled in doesn't really work for Massachusetts. We're working with ACS (the computer company) to try to make it more Massachusetts-friendly.

No comments: