Sunday, April 04, 2004

This Wednesday, April 7, the five registries that use the ACS computer system will meet in Northampton. We have formed an ACS Users' Group and meet every couple of months. Up until now, the meetings have been dominated by perceived problems with the ACS system. I say "perceived" because in the 21 months that it's been in operation in Lowell, the ACS system has worked well. But as the system is installed at each additional registry, a new set of complaints crop up. I'm not saying that the system could not be improved upon, just that it does what we ask it to do very efficiently. Still, if you have any complaints about the system, or just questions about why it works a certain way, please send them to me using the above email link no later than close of business Tuesday.

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