Saturday, February 07, 2004

The website seems to be working OK although we haven't confirmed that records created since February 3 are available. We will continue to monitor the site's operation through the weekend. Monday morning, we'll extensively test the system to ensure everything is available. As for what caused this problem in the first place, it seems that it was a series of problems which, if taken separately, would not have had a major impact. When taken together, however, they caused a major disruption to the system. Well, we can only apologize so much. Our users are undoubtedly more interested in hearing what we've done to ensure that this (or some similar failure) does not happen again.

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